Experience the convenience of cashless travel with the SMSBUS electronic ticketing system in Kazakhstan. Pay for your public transport journey directly from your phone balance, with no commission fees. To explore the available cities and routes, visit the official website at https://smsbus.kz.

To travel, simply show your electronic ticket on your phone to the control service employees or the driver for fare verification. Your ticket remains valid until you reach your final destination and can be accessed in the "Valid Tickets" section. You can review your past journeys in the "Travel details" section.

By using SMSBUS for your travel payments, you agree to the service's terms and conditions, which are available on the website at https://smsbus.kz.

If you encounter issues with payments from your phone balance, consider these common reasons:

• The number is a corporate one.
• The trust payment has not been repaid.
• There has been no balance replenishment since the number was purchased.
• The starting balance has not been used up.
• The SIM card was replaced within 24 hours before the payment attempt.

Enhance your travel experience by opening a free virtual transport card within the SMSBUS app. Self-service registration is available for regular and school virtual transit cards. For other types of preferential virtual cards, visit the company's office with the necessary documents.

You can easily top up your virtual transport card using your card number directly in the SMSBUS mobile application or through other apps like Kaspi Bank, Halyk Bank (homebank), and more.

The SMSBUS app utilizes the following system permissions for enhanced functionality:

1. Camera - to scan QR codes and facilitate the QR scan button operation.
2. Location - to accurately display city/town maps, automatically detect buses for easy fare payment (by determining the bus code using the GPS location of both the passenger and the bus), and to construct routes from your current location to your destination. You can input destinations and departures on the map or via text addresses, with the route construction algorithm also accounting for transfers.

For any assistance, ALEMPAY user support is available at the following numbers: +7 777 000 2505, +7 700 000 2505, +7 707 000 2505.

What's New in the Latest Version 2.0.0

Last updated on Feb 16, 2024

The application has been completely updated.